Have questions about minimum orders, samples, custom branding or delivery? Find answers to common questions about sourcing matcha and teaware, and take your next step with confidence.
We offer matcha powder, ceramic matcha bowls, matcha sets and accessories. Product combinations and packaging options can be discussed to suit your business and branding needs.
TEVALO operates its own ceramic factory in Dehua, Fujian, and works with matcha supply resources in Guizhou. We combine ceramic teaware manufacturing with matcha sourcing, giving customers one point of contact for products and customisation.
Choose matcha according to its intended use, such as traditional preparation, lattes, baking or desserts. Colour, flavour, budget and performance in your recipe all matter. Share your application with us so we can help you select suitable options for sampling.
Shelf life and storage requirements are specified on the product label and specification sheet. Keep matcha tightly sealed in a cool, dry place, away from light, heat, moisture and strong odours. Reseal promptly after opening and use soon for the best colour and flavour.
Our standard five-piece set includes a ceramic matcha bowl, bamboo whisk, scoop, sifter and ceramic whisk holder. Contents may vary by model; please refer to the product page or quotation. Other combinations can be discussed.
Clean ceramic pieces with a soft sponge and mild detergent, and avoid sudden temperature changes. Rinse bamboo accessories and allow them to air-dry thoroughly; do not leave them soaking. Dishwasher and microwave suitability varies by design. Never microwave pieces with metallic decoration.
We can discuss branded packaging for matcha, as well as custom shapes, glazes, patterns and logos for ceramic teaware. Feasibility, minimum quantities, costs and lead times depend on your design and will be outlined in the quotation.
Minimum order quantities vary by product, pack size and customisation requirements. Contact us to arrange samples for evaluation. Sample charges, shipping costs and preparation times will be confirmed in advance.
Tell us which products you need, your destination market and your documentation requirements. We will confirm the specifications, testing reports or other documents available for those products, including their applicable scope and batch coverage.
Please share the product models, matcha application or specifications, quantities, customisation needs and destination country or postcode. We will confirm pricing, preparation or production times and shipping options. Timelines depend on availability, order requirements and the shipping method, and will be agreed when your order is confirmed.